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Terms & Conditions

Last Updated: January 2025

1. Agreement to Terms

These Terms and Conditions constitute a legally binding agreement between you and echoesofmalaysia.com ("we", "us", or "our") concerning your access to and use of our website and services. By accessing or using our services, you agree to be bound by these Terms. If you do not agree with these Terms, you must not access or use our services.

2. Services Provided

echoesofmalaysia.com provides podcast recording studio facilities, audio production services, consulting, and related creative services in Malaysia. Our services include but are not limited to:

  • Professional studio recording space rental
  • Audio production and post-production services
  • Podcast consulting and strategy development
  • Video podcasting facilities and services
  • Branding and design services
  • Distribution and hosting assistance

3. User Eligibility

By using our services, you represent that you are at least 18 years of age or have parental/guardian consent to use our services. You must provide accurate, current, and complete information when booking sessions or communicating with us.

4. Studio Bookings and Reservations

4.1 Booking Process

Studio bookings must be made in advance through our website, email, or phone. All bookings are subject to availability and confirmation from echoesofmalaysia.com.

4.2 Payment Terms

Payment is required at the time of booking unless otherwise agreed in writing. We accept various payment methods as specified on our website. Failure to pay may result in cancellation of your booking.

4.3 Cancellation Policy

Cancellation policies vary by service and booking type. Please refer to our Refund Policy for detailed information about cancellations, rescheduling, and refunds.

5. Studio Usage Rules

When using our studio facilities, you agree to:

  • Arrive on time for your scheduled session
  • Treat all equipment and facilities with care and respect
  • Follow all instructions provided by our staff
  • Not exceed the maximum occupancy limits of recording spaces
  • Not use the studio for any illegal or unauthorized purposes
  • Not bring food or beverages into recording spaces (unless specified)
  • Clean up after your session and leave the space as you found it

6. Equipment and Liability

6.1 Equipment Responsibility

You are responsible for any damage to studio equipment or facilities caused by you or your guests during your session. We reserve the right to charge for repairs or replacement of damaged items.

6.2 Personal Equipment

While we take reasonable precautions, echoesofmalaysia.com is not responsible for any personal equipment, belongings, or materials left in our facilities. You use our services at your own risk.

6.3 Technical Issues

We maintain our equipment to professional standards. However, we are not liable for technical malfunctions, recording failures, or data loss. We recommend backing up your work regularly.

7. Intellectual Property

7.1 Your Content

You retain all ownership rights to content you create using our facilities and services. By using our services, you grant us a limited license to use snippets or excerpts of your content for promotional purposes, unless you explicitly opt out in writing.

7.2 Our Property

All content on our website, including text, graphics, logos, and software, is the property of echoesofmalaysia.com and protected by copyright and intellectual property laws.

8. Prohibited Activities

You agree not to:

  • Use our services for any illegal purpose or in violation of any laws
  • Create content that is defamatory, obscene, threatening, or harassing
  • Infringe upon the intellectual property rights of others
  • Attempt to gain unauthorized access to our systems or networks
  • Interfere with other users' enjoyment of our services
  • Resell or sublease our studio time without written permission

9. Privacy and Data Protection

Your use of our services is also governed by our Privacy Policy. We collect, use, and protect your personal information in accordance with applicable Malaysian data protection laws.

10. Limitation of Liability

To the fullest extent permitted by law, echoesofmalaysia.com shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or goodwill, arising from your use of our services.

11. Indemnification

You agree to indemnify and hold echoesofmalaysia.com harmless from any claims, damages, losses, or expenses arising from your use of our services, violation of these Terms, or infringement of any third-party rights.

12. Modifications to Services

We reserve the right to modify, suspend, or discontinue any aspect of our services at any time without prior notice. We are not liable for any modification, suspension, or discontinuation of services.

13. Governing Law

These Terms are governed by and construed in accordance with the laws of Malaysia. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of Malaysian courts.

14. Dispute Resolution

In the event of any dispute, we encourage you to contact us first to seek an amicable resolution. If informal resolution is unsuccessful, disputes may be resolved through mediation or arbitration before resorting to litigation.

15. Severability

If any provision of these Terms is found to be unenforceable or invalid, the remaining provisions shall continue in full force and effect.

16. Entire Agreement

These Terms, together with our Privacy Policy, Cookie Policy, and Refund Policy, constitute the entire agreement between you and echoesofmalaysia.com regarding your use of our services.

17. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting on our website. Your continued use of our services after changes are posted constitutes acceptance of the modified Terms.

18. Contact Information

If you have questions about these Terms and Conditions, please contact us at:

Email: support@echoesofmalaysia.com

Phone: +60 3-2123 4567

Website: echoesofmalaysia.com

© 2025. echoesofmalaysia.com. All rights reserved.